Smart Ring FAQs

A compact wearable that can provide selected activity, sleep and wellness trends through a companion app. Available features differ by model.

No. They are lifestyle and wellness products, not medical devices, and are not intended to diagnose, treat, cure or prevent any condition. Speak to a qualified healthcare professional about health concerns.

Measure the intended finger and use the DROPPD ring sizing guide before ordering. Smart-ring sizing can differ from standard jewellery. If between sizes, the larger option is usually more comfortable.

No. App, phone requirements, sensors and features vary by model. Check the exact product page. If a detail is marked unconfirmed, contact support before ordering rather than assuming compatibility.

Battery runtime varies with the ring, settings, Bluetooth use and charging habits. Only rely on the estimate shown on that product page; no store-wide battery-life promise applies.

Water resistance varies by model. Use only the exact IP or ATM rating shown on the product page. Keep unrated rings away from swimming, showers, hot water, steam and high-pressure water.

Package contents can differ by model and variant. Check the product description and variant name; where supplier documentation is incomplete, confirm with support before ordering.

Delivery depends on destination, stock and the fulfilment partner. Refer to the Shipping Policy and use your tracking details once dispatched.

Eligibility depends on the Return and Refund Policy, the product condition and timing. Review the policy before purchase and measure carefully before selecting a size.

Email support@droppd.co.za for product, order, delivery or return assistance.