Once your order has been fulfilled, you will receive a shipping confirmation email with the carrier and tracking details, where available.


Please check the email address used at checkout, including spam or promotions folders. Delivery updates can take a short time to appear after fulfilment.


If you need help, contact support@droppd.co.za with your order number, the email address used at checkout, and your delivery postcode or country. Please do not send payment-card details by email.