Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by DROPPD. Throughout the site, the terms "we", "us" and "our" refer to DROPPD. By visiting our site and purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website.

ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content may be transferred over various networks and may be modified to conform and adapt to technical requirements.

PRODUCT INFORMATION

We make every effort to display product descriptions, specifications, and images as accurately as possible. However, we do not guarantee that all information on the website is complete, current, or error-free.

Product availability, pricing, and specifications may change without notice.

ORDER ACCEPTANCE

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

If we cancel or modify an order after payment has been received, we will attempt to notify you using the contact information provided during checkout.

PRICING

All prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing errors and inaccuracies at any time.

SHIPPING

Shipping times displayed on the website are estimates only and are not guaranteed delivery dates. Fulfilment partners may dispatch orders directly to you. Eligibility, address requirements, delivery estimates and customs information are explained in our Shipping Policy, which forms part of these terms. Contact DROPPD for delivery problems. Delays do not exclude applicable consumer remedies.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.

THIRD-PARTY SERVICES

Certain services, content, or products available through our website may include materials from third parties.

We are not responsible for examining or evaluating third-party content and do not warrant or assume liability for third-party services.

LIMITATION OF LIABILITY

DROPPD shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

To the maximum extent permitted by applicable law, our liability shall be limited to the amount paid for the product purchased.

ACCURACY OF INFORMATION

We do not guarantee that information available on this website is accurate, complete, or current at all times.

Changes may be made without notice.

INTELLECTUAL PROPERTY

All content on this website, including logos, branding, graphics, text, and design elements, remains the property of DROPPD and may not be copied, reproduced, or distributed without permission.

GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with applicable laws and regulations.

CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

support@droppd.co.za

www.droppd.co.za

Consumer rights and order corrections

Nothing in these terms, our legal notice or any store policy excludes rights, warranties or remedies that cannot lawfully be excluded. Those mandatory rights take priority over any conflicting wording, including liability limits, shipping disclaimers and reporting deadlines. If we cancel an order we cannot supply, we will notify you and refund affected payments within the legally required period. We will not substitute products or impose additional charges without your agreement.